| green | All systems available
|
| yellow | Some impact to customers and/or intermittent failures
|
| red | Component unavailable
|
| |
| Teladoc HHS telemedicine network (11 datacenters)
|
| The Teladoc HHS telemedicine network comprising 5 datacenters in the US and 6 datacenters outside the US. |
| WebRTC televideo
|
| The core WebRTC televideo system used by Solo / IWA applications for browser-based telemedicine sessions. |
| [US] IWA application servers
|
| The Solo / IWA web application servers. |
| [US] Database servers
|
| The Solo / IWA database servers. |
| [US] Kubernetes servers
|
| The Kubernetes system which enables load balancing and redundancy for the Solo / IWA application. |
| [US] Single-signon from EMR
|
| The components of the Solo / IWA system which support single-signon from EMR applications into Solo / IWA. |
| [US] Context aware links from EMR
|
| The components of the Solo / IWA system which support direct links from EMR applications into Solo / IWA. |
| [US] EMR host interfaces
|
| The technical infrastructure to support interfaces from the IWA / Solo web application to health system EMRs. |
| Patient/Physician notifications
|
| The cloud-hosted network and servers used to notify physicians when patients are waiting for encounters. |
| Patient/Provider browser apps
|
| The native web browser applications which support physician and patient access for telehealth sessions. |
| Patient/Provider mobile apps
|
| The native mobile apps for IOS and Android devices which support physician and patient access for telehealth sessions. |
