green | All systems available
|
yellow | Some impact to customers and/or intermittent failures
|
red | Component unavailable
|
|
Teladoc HHS telemedicine network (11 datacenters)
|
| The Teladoc HHS telemedicine network comprising 5 datacenters in the US and 6 datacenters outside the US. |
WebRTC televideo
|
| The core WebRTC televideo system used by Solo / IWA applications for browser-based telemedicine sessions. |
[BR] IWA application servers
|
| The Solo / IWA web application servers. |
[BR] Database servers
|
| The Solo / IWA database servers. |
[BR] Kubernetes servers
|
| The Kubernetes system which enables load balancing and redundancy for the Solo / IWA application. |
[BR] APIs to enable session creation / modification
|
| The network and technical infrastructure to support APIs to the Solo / IWA application servers to enable session creation / modification. |
Patient/Physician notifications
|
| The cloud-hosted network and servers used to notify physicians when patients are waiting for encounters. |
Patient/Provider browser apps
|
| The native web browser applications which support physician and patient access for telehealth sessions. |
Patient/Provider mobile apps
|
| The native mobile apps for IOS and Android devices which support physician and patient access for telehealth sessions. |